How does FlowHealth reduce front desk call volume?

FlowHealth’s AI receptionist handles inbound calls automatically — scheduling, rescheduling, and patient intake — integrating directly with your EMR to reduce front desk call volume by up to 60%.

Which EHR systems does FlowHealth integrate with?

FlowHealth integrates with leading EMR/EHR systems to automate appointment reminders, inbound calls, and patient communications without requiring manual data entry.

Is FlowHealth HIPAA compliant?

Yes. FlowHealth is built with HIPAA compliance handled natively, so medical practices can automate patient communications without compliance risk.

What types of medical practices use FlowHealth?

FlowHealth works with a wide range of medical specialties including dermatology, ophthalmology, orthopedics, gastroenterology, and primary care — any practice dealing with high inbound call volume and front desk bottlenecks.

How quickly can a medical practice get started with FlowHealth?

Most practices are up and running within a few days. FlowHealth handles the setup and configuration, so your team doesn’t need any technical expertise to get started.

Can FlowHealth handle after-hours patient calls?

Yes. FlowHealth’s AI receptionist is available 24/7, so patients can schedule appointments, get answers to common questions, and leave messages outside of office hours without going to voicemail.

Does FlowHealth replace front desk staff?

No. FlowHealth is designed to handle the repetitive, high-volume calls that pull staff away from in-person patient care — freeing your team to focus on the work that actually requires a human.

How does FlowHealth handle appointment reminders and no-shows?

FlowHealth automatically sends outbound appointment reminders and follows up with patients who haven’t confirmed. Practices typically see a meaningful reduction in no-show rates within the first few weeks.

Stop losing revenue to scheduling gaps in your pulmonology practice

Emma coordinates PFT scheduling, sleep study appointments, and chronic care follow-ups so your pulmonology team can focus on patient outcomes.

Pulmonology practices lose patients to scheduling complexity

Complex testing coordination for PFTs, sleep studies, and bronchoscopies creates scheduling bottlenecks.

Chronic disease patients with COPD and asthma need regular follow-ups that fall through the cracks.

Referral management and prior authorizations for specialized testing consume hours of staff time.

Emma manages your pulmonology scheduling so your team can focus on respiratory care

Test and procedure scheduling

Patient needs a PFT, sleep study, or follow-up bronchoscopy.

Emma schedules the test, sends prep instructions, and confirms the appointment automatically.

Chronic care follow-up management

COPD or asthma patient is due for a quarterly check-in.

Emma reaches out, schedules the visit, and updates your EHR — no manual tracking needed.

How It Works

Connect your EHR

Emma syncs with your pulmonology scheduling system and learns your testing workflows.

Emma handles the calls

Test scheduling, chronic care follow-ups, and referral coordination — all managed by Emma.

Your schedule stays full

Every test confirmed, every follow-up scheduled — your EHR updates instantly.

What pulmonology practices are seeing

38%

reduction in missed diagnostic appointments

91%

of chronic care patients reached for follow-ups

45 +

hours per week saved on scheduling and coordination

Our Agents

Specialties