How does FlowHealth reduce front desk call volume?

FlowHealth’s AI receptionist handles inbound calls automatically — scheduling, rescheduling, and patient intake — integrating directly with your EMR to reduce front desk call volume by up to 60%.

Which EHR systems does FlowHealth integrate with?

FlowHealth integrates with leading EMR/EHR systems to automate appointment reminders, inbound calls, and patient communications without requiring manual data entry.

Is FlowHealth HIPAA compliant?

Yes. FlowHealth is built with HIPAA compliance handled natively, so medical practices can automate patient communications without compliance risk.

What types of medical practices use FlowHealth?

FlowHealth works with a wide range of medical specialties including dermatology, ophthalmology, orthopedics, gastroenterology, and primary care — any practice dealing with high inbound call volume and front desk bottlenecks.

How quickly can a medical practice get started with FlowHealth?

Most practices are up and running within a few days. FlowHealth handles the setup and configuration, so your team doesn’t need any technical expertise to get started.

Can FlowHealth handle after-hours patient calls?

Yes. FlowHealth’s AI receptionist is available 24/7, so patients can schedule appointments, get answers to common questions, and leave messages outside of office hours without going to voicemail.

Does FlowHealth replace front desk staff?

No. FlowHealth is designed to handle the repetitive, high-volume calls that pull staff away from in-person patient care — freeing your team to focus on the work that actually requires a human.

How does FlowHealth handle appointment reminders and no-shows?

FlowHealth automatically sends outbound appointment reminders and follows up with patients who haven’t confirmed. Practices typically see a meaningful reduction in no-show rates within the first few weeks.

Stop losing patients to scheduling bottlenecks in neurology

Emma manages referral intake, diagnostic scheduling, and chronic condition follow-ups so your neurology team can focus on complex patient care.

Neurology practices struggle with scheduling complexity

Long referral-to-appointment times mean patients wait weeks or seek care elsewhere.

Complex diagnostic scheduling for EEGs, EMGs, and MRIs requires multiple coordination calls.

Chronic condition patients with epilepsy, MS, and migraines need regular follow-ups that overwhelm staff.

Emma manages your neurology scheduling so your team can focus on patient outcomes

Referral and diagnostic scheduling

New patient referral arrives for neurological evaluation.

Emma contacts the patient, schedules the initial consult, and coordinates any needed diagnostic tests.

Chronic condition follow-up management

Epilepsy or MS patient is due for their quarterly check-in.

Emma reaches out, schedules the appointment, and sends medication reminders — automatically.

How It Works

Connect your EHR

Emma syncs with your neurology scheduling system and learns your referral and diagnostic workflows.

Emma handles the calls

Referral intake, diagnostic scheduling, and chronic care follow-ups — all managed by Emma.

Your schedule stays full

Every referral contacted, every follow-up scheduled — your EHR updates instantly.

What neurology practices are seeing

40%

reduction in referral-to-appointment wait times

92%

of chronic care patients reached for follow-ups

50 +

hours per week saved on scheduling and coordination

Our Agents

Specialties