How does FlowHealth reduce front desk call volume?

FlowHealth’s AI receptionist handles inbound calls automatically — scheduling, rescheduling, and patient intake — integrating directly with your EMR to reduce front desk call volume by up to 60%.

Which EHR systems does FlowHealth integrate with?

FlowHealth integrates with leading EMR/EHR systems to automate appointment reminders, inbound calls, and patient communications without requiring manual data entry.

Is FlowHealth HIPAA compliant?

Yes. FlowHealth is built with HIPAA compliance handled natively, so medical practices can automate patient communications without compliance risk.

What types of medical practices use FlowHealth?

FlowHealth works with a wide range of medical specialties including dermatology, ophthalmology, orthopedics, gastroenterology, and primary care — any practice dealing with high inbound call volume and front desk bottlenecks.

How quickly can a medical practice get started with FlowHealth?

Most practices are up and running within a few days. FlowHealth handles the setup and configuration, so your team doesn’t need any technical expertise to get started.

Can FlowHealth handle after-hours patient calls?

Yes. FlowHealth’s AI receptionist is available 24/7, so patients can schedule appointments, get answers to common questions, and leave messages outside of office hours without going to voicemail.

Does FlowHealth replace front desk staff?

No. FlowHealth is designed to handle the repetitive, high-volume calls that pull staff away from in-person patient care — freeing your team to focus on the work that actually requires a human.

How does FlowHealth handle appointment reminders and no-shows?

FlowHealth automatically sends outbound appointment reminders and follows up with patients who haven’t confirmed. Practices typically see a meaningful reduction in no-show rates within the first few weeks.

Stop letting scheduling complexity slow your surgical practice

Emma handles pre-op coordination, surgical scheduling, and post-op follow-ups so your surgical team can focus on what matters most — the operating room.

Surgical practices lose time to scheduling chaos

Pre-op appointments, lab work, and clearances require multiple coordinated calls per patient.

Last-minute cancellations leave expensive OR time empty with no time to fill the slot.

Post-op follow-up scheduling falls behind when staff are consumed by pre-op coordination.

Emma manages your surgical scheduling so your team can focus on patient care

Pre-op coordination

Patient is scheduled for surgery and needs pre-op clearance.

Emma coordinates pre-op labs, clearance appointments, and sends prep instructions automatically.

Post-op follow-up scheduling

Surgical patient needs follow-ups at 1 week, 4 weeks, and 3 months.

Emma schedules each follow-up, sends reminders, and fills cancellations from the waitlist.

How It Works

Connect your EHR

Emma syncs with your surgical scheduling system and learns your pre-op and post-op protocols.

Emma handles the calls

Pre-op coordination, surgical reminders, and post-op follow-ups — all managed by Emma.

Your OR stays full

Every surgery confirmed, every follow-up scheduled — your EHR updates in real time.

What surgical practices are seeing

42%

reduction in day-of surgical cancellations

93%

of patients confirmed before their procedure

55 +

hours per week saved on surgical coordination

Our Agents

Specialties