How does FlowHealth reduce front desk call volume?

FlowHealth’s AI receptionist handles inbound calls automatically — scheduling, rescheduling, and patient intake — integrating directly with your EMR to reduce front desk call volume by up to 60%.

Which EHR systems does FlowHealth integrate with?

FlowHealth integrates with leading EMR/EHR systems to automate appointment reminders, inbound calls, and patient communications without requiring manual data entry.

Is FlowHealth HIPAA compliant?

Yes. FlowHealth is built with HIPAA compliance handled natively, so medical practices can automate patient communications without compliance risk.

What types of medical practices use FlowHealth?

FlowHealth works with a wide range of medical specialties including dermatology, ophthalmology, orthopedics, gastroenterology, and primary care — any practice dealing with high inbound call volume and front desk bottlenecks.

How quickly can a medical practice get started with FlowHealth?

Most practices are up and running within a few days. FlowHealth handles the setup and configuration, so your team doesn’t need any technical expertise to get started.

Can FlowHealth handle after-hours patient calls?

Yes. FlowHealth’s AI receptionist is available 24/7, so patients can schedule appointments, get answers to common questions, and leave messages outside of office hours without going to voicemail.

Does FlowHealth replace front desk staff?

No. FlowHealth is designed to handle the repetitive, high-volume calls that pull staff away from in-person patient care — freeing your team to focus on the work that actually requires a human.

How does FlowHealth handle appointment reminders and no-shows?

FlowHealth automatically sends outbound appointment reminders and follows up with patients who haven’t confirmed. Practices typically see a meaningful reduction in no-show rates within the first few weeks.

Stop losing patients to missed calls in orthopedics

Emma handles surgical scheduling, post-op follow-ups, and insurance pre-auth calls so your orthopedic team can focus on patient care.

Orthopedic practices lose revenue every day

Complex surgical scheduling requires back-and-forth calls that tie up staff for hours each day.

Post-op patients miss follow-up appointments, risking complications and delaying recovery timelines.

Insurance pre-authorization calls consume staff time while patients wait weeks for approval.

Emma manages your orthopedic scheduling so your team can focus on surgical care

Surgical scheduling coordination

Patient needs surgery scheduled with specific requirements.

Emma coordinates scheduling, confirms pre-op instructions, and handles rescheduling.

Post-op follow-up management

Post-surgical patient needs follow-up at 2 weeks, 6 weeks, and 3 months.

Emma schedules each follow-up, sends reminders, and reschedules if needed — automatically.

How It Works

Connect your EHR

Emma syncs with your orthopedic scheduling system and learns your surgical workflows.

Emma handles the calls

Surgical scheduling, follow-up reminders, and pre-auth coordination — all handled by Emma.

Your schedule stays full

Confirmed surgeries, completed follow-ups, and zero phone tag — your EHR updates instantly.

What orthopedic practices are seeing

35%

fewer missed post-op follow-up appointments

90%

of surgical patients reached before their procedure

50 +

hours per week saved on scheduling calls

Our Agents

Specialties